CHC33021

Certificate III in Individual Support (Disability)

About this course

Our nationally recognised CHC33021 Certificate III in Individual Support (Disability) will equip you with essential skills to provide personalised support and empower individuals living with a disability. In this course, you’ll learn to perform the key responsibilities of a disability support worker, promoting community participation and inclusion, enabling you to make a positive impact and enhance the quality of life for participants and their families.

You’ll have 12 months to complete your studies, working at your own pace with close, guided support from our team every step of the way.

Part-time option: Around 10 hours per week for 104 weeks
Full-time option: Around 20 hours per week for 52 weeks
Work placement: 120 hours. You can organise your own placement, or complete your hours with one of our trusted industry partners.

Payment options
Get started from as little as $39.52 week interest free.

Administration fee
A non-refundable Administration Fee is $150 is included in the course fee, and is not additional to the payment plan above.

Additional fees
Police Check – independently sourced by student.

Online assessment – You’ll complete short answer questions, long answer questions, scenario-based questions, and multiple-choice questions to show what you know in different ways.
Case studies – You’ll complete case study questions that let you apply your knowledge to real-life examples. This gives you a chance to use your skills in a practical context.
Portfolio of evidence – During work placement, you’ll collect a portfolio of evidence to show your skills and knowledge. This portfolio will be made up of workplace documents, work samples, notes and meeting minutes.
Work placement assessment – During work placement, you’ll be observed and assessed in a real-time working environment or in a simulated environment that reflects workplace conditions.
Third party reports – Sometimes your assessor can’t be there to watch you work. Third Party Reports fills that gap by giving your assessor a clear picture of your performance from a supervisor or manager who has observed you in the workplace.

We’re committed to creating a safe, inclusive, and empowering learning environment where every student has the opportunity to succeed. Our support services are designed to respond to your individual needs, remove barriers, and help you stay engaged and on track throughout your course.

We offer:

One-on-one trainer support – Mentoring, guidance, and regular check-ins to help you stay on track.
Academic coaching – Assistance with study skills, assessment planning, and time management.
Mental health and well-being support – Confidential help connecting with appropriate services.
Flexible study options – Adaptive learning approaches that work around your life and responsibilities.
Language, Literacy, Numeracy and Digital (LLND) support – Practical help building confidence in reading, writing, using numbers, and digital tools.
Reasonable adjustment for disability or diverse needs – Tailored supports to ensure all students can access and participate in our training and assessment.

What our students have to say:

100% of students feel safe and respected in their learning environment and say diversity is genuinely valued and respected by all staff
100% of students agree they receive strong and appropriate learner support
100% of students agree the training focused on relevant, job-ready skills and was delivered by trainers with excellent subject knowledge

Source: Quality Indicator Report 2025, Inclusive Learning Experience Feedback Survey Results (2026)

At Momentum College, we make it a priority to recognise the skills, knowledge, and experience you already have. If you have studied before, or have relevant life or work experience connected to your course, you can apply for Credit Transfer (CT) or Recognition of Prior Learning (RPL).

Please read our Student Handbook, or contact our friendly Student Services team on 0416 068 136 for more information.

We take a few important steps before you enrol to make sure your course is the right fit and that you’re set up to succeed from day one.

This process helps us:

Confirm your eligibility and suitability
Identify any support you may need
Align your training with your goals and experience
Meet our obligations under the Standards for RTOs 2025

Before enrolling, you’ll receive a Course Flyer and Enrolment Agreement outlining everything you need to know, including:

Course code and title
Delivery mode and duration
Fees and payment details
Support services available
Work placement or additional requirements

You should review this information carefully and reach out if you have any questions before proceeding.

Selection Criteria

To be eligible for this course, you must meet the following requirements. These requirements help ensure you can safely and effectively participate in training and meet industry expectations.

Evidence of this will be collected as part of your enrolment:

Be 18 years of age or older
Be willing to complete a National Police Check
Successfully complete an LLND (Language, Literacy, Numeracy & Digital) assessment
Be willing to obtain a Working with Children Check
Be willing to obtain an NDIS Worker Screening Check
Have access to a computer with internet connection
Have access to a camera, microphone, and the ability to record and upload roleplays/simulations

All required checks and screenings are linked to work placement and must be completed before placement can commence.

What You Need to Do

To move forward with your enrolment, you’ll need to complete the following:

Review your course information
Read all documents provided via email or portal
Submit your Enrolment Agreement
Complete your online enrolment form
Provide your USI and ID
Upload valid photo identification and your USI
Complete your suitability call
Speak with our Student Services team to confirm readiness

These steps help us ensure the course is suitable and that you’re supported from the start.

Our Pre-Enrolment Checks

Suitability & Course Alignment

You’ll complete an enrolment and suitability assessment
Our team will contact you to:
- Confirm the course aligns with your goals
- Explain course expectations and requirements
- Talk through available support services

If needed, we can provide information in alternative formats (e.g. Easy English or translated versions).

Getting You Ready to Start

Once your enrolment is finalised, you’ll receive access to your learning portal and key course information, including:

Units of competency
Assessment requirements
Delivery structure
Trainer and support contacts

Before commencing your units, you’ll complete a short online LLND (Language, Literacy, Numeracy & Digital) assessment.

This helps us understand your current skill level and ensure you’re ready for the course requirements.

If we identify any concerns, we will:

Discuss this with you
Recommend appropriate support or alternative pathways
Document outcomes to ensure transparency and compliance

Once completed, you’ll be ready to begin progressing through your course with the right support in place.

Confirmation & Access

After your enrolment is finalised, you’ll receive your Welcome Email and login details within one business hour, so you can access your course and get started.

We’ll also arrange a Welcome/Orientation call with a member of our Student Services team. This is an opportunity to:

Walk through key information about your course
Introduce the support services available to you
Answer any questions you may have early on

This ensures you feel confident, supported, and ready to begin your learning journey.

Ready to enrol? Click here and take the first step!

CHCCCS031 – Provide Individualised Support

CHCCCS038 – Facilitate the Empowerment of People Receiving Support

CHCCCS040 – Support Independence and Wellbeing

CHCCCS041 – Recognise Healthy Body Systems

CHCCOM005 – Communicate and Work in Health or Community Services

CHCDIV001 – Work with Diverse People

CHCLEG001 – Work Legally and Ethically

HLTINF006 – Apply Basic Principles and Practices of Infection Prevention and Control

HLTWHS002 – Follow Safe Work Practices for Direct Client Care

CHCDIS011 – Contribute to Ongoing Skills Development Using a Strength-Based Approach

CHCCCS044 – Follow Established Person-Centered Behaviour Support

CHCDIS012 – Support Community Participation and Social Inclusion

CHCCCS017 – Provide Loss and Grief Support

CHCMHS001 – Work with People with Mental Health Issues

CHCDIS020 – Work Effectively in Disability Support

Momentum College reserves the right to change the units within this training as required. Please refer to the Enrolment Form, for the terms and conditions of enrolment.

Our core values

Person-Centred

We place people at the heart of everything we do, tailoring our support and wellbeing services to your individual learning needs and goals.

Accesible

We are committed to providing quality and accessible online training to improve outcomes for you, NDIS participants and the wider community.

Specialist

As industry experts, we pride ourselves on delivering current, hands-on training that will equip you with the knowledge and skills you need to succeed.

What our students have to say

“Enrolling at Momentum College was one of the best decisions I’ve made for my career. The quality of Jeramy’s training was outstanding – he made every session interactive and provided invaluable insights into the world of disability support. His encouragement helped me believe in my abilities, and I left the course feeling empowered and prepared. The student services team was always friendly and responsive, ensuring my experience was smooth from start to finish. I’m incredibly thankful for the support I received and highly recommend Momentum College to anyone looking to excel in the NDIS sector.”

Rebecca S.

Disability Support Worker

“I’ve attended several training programs, but Momentum College stood out by a mile. Jeramy’s training sessions were practical, engaging, and tailored to the specific challenges we face as disability support workers. He was genuinely invested in our success, which made a huge difference. The student services team went above and beyond to support me through the course, making sure I never felt lost or overwhelmed. Thanks to Momentum College, I now feel confident in my abilities to deliver high-quality care to my clients.”

Kayla R.

Community Mental Health Worker

“I can’t say enough good things about Momentum College! Jeramy’s training style was exceptional – he took the time to ensure we all felt confident in our skills and prepared for the realities of support work. His lessons on communication and empathy have been invaluable in my day-to-day interactions with clients. The student services team was incredibly helpful throughout my journey, answering all my questions promptly and supporting me every step of the way. I’m so grateful for the skills and knowledge I’ve gained, which have made me a more effective support worker.”

Sarah L.

Disability Support Worker

“I had an amazing experience studying at Momentum College! The training was top-notch, especially under Jeramy’s guidance. His approach to teaching was incredibly practical, with real-world scenarios that prepared me for my role as a support worker. Jeramy’s dedication to making sure we fully understood the material gave me the confidence I needed to excel in my job. The student services team was also fantastic – they were always ready to help with any questions I had and ensured I stayed on track throughout my course. I can’t recommend Momentum College enough!”

Emily H.

Peer Support Worker

“Momentum College truly exceeded my expectations. Jeramy’s training was thorough, engaging, and incredibly insightful. His passion for the industry was contagious, and he provided real-life examples that made complex topics easier to understand. The student services team was always supportive and friendly, making the whole learning experience seamless and stress-free. Thanks to the skills I gained, I feel completely prepared to support my NDIS participants with confidence and empathy. The course was not just informative but truly life-changing for my career!”

David P.

Disability Support Worker